1. Data Controller

2. Data Collected

We only collect data necessary for the purposes described below:

2.1 Data you provide directly to us:

When placing an order: last name, first name, email address, delivery and billing postal address, phone number.
When requesting a quote or contact: last name, first name, email address, phone number, message content.
When subscribing to the newsletter: email address.

2.2 Automatically collected data:

Browsing data: IP address, browser type, pages viewed, visit duration, device used.
Cookies: see the "Cookies" section below.

2.3 Banking data:

Banking data is processed directly by our PCI-DSS certified payment provider Mollie. Eco Shine never has access to your complete banking data and does not store it.

3. Purposes and Legal Basis of Processing

4. Recipients of the Data

Your personal data may be transmitted to the following recipients, strictly within the scope of the mentioned purposes:

Mollie (payment provider) — secure payment processing.
Shopify (site host) — hosting and technical management of the Site.
Carriers — delivery of product orders.
Emailing tools — sending of the newsletter (if consent given).

Eco Shine will under no circumstances sell, rent, or transfer your personal data to third parties for commercial purposes.

5. Transfers Outside the EU

Some of our subcontractors (including Shopify) may process data outside the European Union. In such cases, we ensure that these transfers are governed by appropriate safeguards in accordance with the GDPR (Standard Contractual Clauses of the European Commission, adequacy decision, etc.).

6. Your Rights

In accordance with the GDPR and the Data Protection Act, you have the following rights:

To exercise your rights, send an email to ecoshineofficial18@gmail.com accompanied by a copy of a proof of identity. We will respond within a maximum of 30 days.

You also have the right to lodge a complaint with the National Commission for Information Technology and Liberties (CNIL): www.cnil.fr

7. Cookies

The Site uses cookies to ensure its proper functioning, analyze traffic, and improve your experience.

Essential cookies: necessary for the proper functioning of the Site (shopping cart, session, security). They cannot be disabled.

Analytical cookies: allow us to measure the audience of the Site and improve our services. They are subject to your consent.

Marketing cookies: used to personalize advertisements. They are subject to your consent.

You can manage your cookie preferences at any time via the cookie banner displayed on the Site or through your browser settings. The validity period for cookie consent is a maximum of 13 months.

8. Data Security

Eco Shine implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. The Site uses the HTTPS protocol to secure data exchanges. Payments are processed by Mollie in a PCI-DSS certified environment.

9. Changes to the Policy

Eco Shine reserves the right to modify this privacy policy at any time. Any modification will be published on this page with an updated effective date. We encourage you to consult this page regularly.

10. Contact

For any questions regarding this privacy policy or the management of your personal data, please contact us:

📧 ecoshineofficial18@gmail.com
📞 +370 658 77302
📍 Eco Shine — 6 bis, Boulevard Berthelot Bureau 3, 34000 Montpellier, France